BOOKING POLICY

By making a booking, you confirm that you have read and agreed to the booking policy, and understand how northern lights can appear during your reserved night (for more information please refer to the FAQ question “Colours and intensity of northern lights”). 

Once your booking is confirmed, we will send you the confirmation.

In case of unfavourable weather/space weather forecasts on the night of your booking, Boreak can cancel the hunt.

Your payment is refunded only if we cannot capture northern light on camera on your reserved night (regardless of the intensity of the northern light).

For cancellations made by customers, the payment is not refunded regardless of the reason.

To give you the best chance of seeing aurora, we check the conditions only a few hours before it gets dark on your reserved night. We will start sharing updates about the possible start time of the hunt from then.

It is customer’s responsibility to read the update messages from Boreak about the hunt’s starting time. If a customer doesn’t arrive at the meeting point (in city centre of Rovaniemi) shared in those messages on time, the hunt may begin without them, and the payment will not be refunded, no matter the reason given.

PHOTOS/VIDEOS POLICY

The photos that you receive from the hunt are all with watermark. No raw photos are sent to customers.

The photos/videos taken by Boreak during the hunts on which the customers appear, might be used for creation of contents/marketing purpose on Boreak’s social medias (Instagram, TikTok, Youtube) and on Boreak’s website.

If you wish not to appear on social medias and/or website, we respect your choice, in that case please contact us to let us know.

The photos shared by link with customers, strictly belong to Boreak and to customers only.

Any others photos and videos taken by Boreak, strictly belong to Boreak only. Example: photos and videos from Boreak’s website or social media can’t be dowloaded and used for personal/professional purpose.